Support

Email support@thebigmedley.com. We read everything and usually reply within a couple of hours.

Reporting a problem

To skip the back-and-forth, include:

  • Which app, and what you expected versus what happened.
  • A link or file, if it's about a specific item.
  • Your iOS or macOS version, and whether you're on iPhone, iPad or Mac.
  • A screenshot, if the problem is visual.

Apps

Decant

Enable the extension first — most "it doesn't work" reports turn out to be the switch in Settings.

Read the Decant FAQ.

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