Support
Email support@thebigmedley.com. We read everything and usually reply within a couple of hours.
Reporting a problem
To skip the back-and-forth, include:
- Which app, and what you expected versus what happened.
- A link or file, if it's about a specific item.
- Your iOS or macOS version, and whether you're on iPhone, iPad or Mac.
- A screenshot, if the problem is visual.
Apps
Decant
Enable the extension first — most "it doesn't work" reports turn out to be the switch in Settings.